Disclaimer
Disclaimer
All sales are final. Connecticut Limousine's eTicket are non-refundable once
purchased. In the event the eTicket is not utilized for any reason, it is
the purchaser's responsibility to contact a Reservation Agent at Connecticut
Limousine at 1-800-472-LIMO (5466) or go on line at www.ctlimo.com
Ticket
Cancellation and Refund Policy:
All sales are
final. Connecticut Limousine’s eTicket are non-refundable
once purchased. In the event the
eTicket is not utilized for any reason, it is the purchaser’s responsibility to
contact a Reservation Agent at Connecticut Limousine at 1-800-472-LIMO (5466)
or go on line at www.ctlimo.com
to arrange for a credit in our system, no later than forty-eight (48) hours
after original travel date. Failure to
do so will result in a forfeit of a credit in our system. In addition, any remaining portion of the
eTicket will not be valid for future travel. If the preceding criteria have been met, the
purchaser will be eligible for a credit in our system that will remain valid
for one (1) year from the original purchase date and the purchaser’s Member ID
Number will track the credit in our system.
Once the purchaser’s credit in our system has been applied to a new
reservation, the purchaser will not be allowed to cancel the new reservation to
receive an additional credit in our system.
Purchasers may revise their eTicket online. If the revision is on the same day of travel,
it is the purchaser’s responsibility to contact our Reservation Department to
verify availability. All changes are
subject to availability. The use of
Connecticut Limousine’s Tickets is limited to the regular scheduled
transportation services of the company.
Connecticut Limousine, LLC is not responsible for any consequential
damages that the customer's may sustain as a result of Connecticut Limousine,
LLC's failure to perform any of the transportation services promised. If
Connecticut Limousine, LLC fails to adequately perform the services promised,
the customer's damages are limited to the unused value of the ticket that the
customer purchased from Connecticut Limousine, LLC.
Service Policy:
It is the purchaser's responsibility to verify the availability of these
services. The purchaser can obtain
schedule information by calling 1-800-472-LIMO or checking on line at www.ctlimo.com. Connecticut Limousine, LLC reserves the right
to modify our schedule at any time.
Every effort is made to remain on schedule. However, circumstances sometimes develop
beyond Connecticut Limousine, LLC's control, such as weather and/or travel
delays. Connecticut Limousine, LLC is not responsible for late arrivals, schedule
changes, inconvenience or damage from delayed service to any point or
destination. We strongly recommend contacting your airline during peak travel
periods or extreme weather conditions to verify your Airlines departure time.
Connecting service to your destination may be necessary. To obtain service from Bradley, JFK, LGA, or
Newark Airports all passengers, must first obtain their luggage and proceed to
the Ground Transportation Counter (in the baggage claim area). Ground Transportation Agents can be
identified by their red jackets and are normally located behind the
counter. If no one is at the counter,
please use the designated courtesy phone to check in. At Bradley Airport use the black courtesy
phone. If you have a prepaid eTicket, please have your eTicket number ready for
the Ground Transportation Representative or Connecticut Limo Dispatcher. You
will then be checked in and scheduled for a seat on the next available
vehicle. As a reminder
if for any reason you miss your original departure time you will be placed on
the next available vehicle to your destination. If you do not have a
prepaid eTicket, payment may also be made at the time of travel with cash or
any major credit card. Checks are not accepted as form of payment. Drivers can
only sell regular one-way fares. Please
keep in mind that all trip times are approximate. Seating aboard vehicles
operated in interstate or foreign commerce is without regard to race, color,
creed or national origin. Shared ride service is provided on 4-58 passenger
vehicles. Reservations are strongly recommended. An adult must accompany
children under 16 years of age.
Luggage Policy:
Connecticut Limousine, LLC. allows (2) pieces of checked baggage and (1) carry-on piece for each passenger. The maximum weight is (60) pounds each and the maximum size is (62) inches (length plus width plus height) for each checked bag. The maximum size for a carry-on is (45) inches (length plus width plus height).
Children up to the age of 14 are allowed to take (1) checked bag and (1) carry-on with the same restrictions as above.
Baggage in excess of (60) pounds will not be accepted for transportation unless the passenger can provide additional help in the loading and unloading of the baggage with the driver.
Please contact our reservations department if you are transporting unusual objects including but not limited to large boxes, bicycles, surfboards, golf bags, skis or any other items which do not fit into standard luggage. These items may be accepted in LIEU of a checked piece of baggage but you must contact our reservation department before booking your reservation. When departing the airports, these unusual objects may be subject to availability only.
We reserve the right to refuse boarding to passengers who have not advised our reservation department of any unusual objects as referenced above prior to their reservation. Additional charges may apply.
Customers must carry on high value items including but not limited to jewelry, laptop computers, cameras and camcorders.
Customer hereby indemnifies and holds harmless Connecticut Limousine, LLC, its agents, employees and representatives from and for any and all claims relating to lost/damaged luggage and personal property.
Pets or Animals
Connecticut Limousine, LLC. does not allow any pets or animals, with the exception of certified service animals
General Information:
Connecticut Limousine is not responsible for the representations made by
non-CONNECTICUT LIMOUSINE, LLC employees regarding the availability of
Connecticut Limousine's transportation service. If you are physically
challenged in any way and need assistance, please let us know 24 hours in
advance. Gratuity for the employee is not included in the fare. Not responsible
for loss or damage to vehicles or contents when parking in terminal lots.
For Reservations/Information, please visit our website at www.ctlimo.com, or
call our Customer Service Department at 1-800-472-LIMO
Privacy Policy:
At Connecticut Limousine, LLC dba Connecticut Limo, we are committed to
protecting your privacy. We use the information you provide to secure your
Connecticut Limo reservation.
At some point in the future, we may use the information we collect to
occasionally notify you about important functionality changes to the web site,
new Connecticut Limo services, and special offers we think you'll find valuable.
If we do so, you'll be provided an opportunity to decline these offerings.
Connecticut Limo does not sell, trade, or rent your personal information to
others. We may choose to do so in the future with trustworthy third parties,
but you can tell us not to by sending us an e-mail message at
Custservice@ctlimo.com.
Also, Connecticut Limo may provide aggregate statistics about our customers,
sales, traffic patterns, and related site information to reputable third-party
vendors, but these statistics will include no personally identifying
information. Connecticut Limo may release account information when we believe,
in good faith, that such release is reasonably necessary to (I) comply with
law, (II) enforce or apply the terms of any of our user agreements or (III)
protect the rights, property or safety of ctlimo.com, our users, or others.
This site uses
verisign with 128 bit encryption to safeguard your personal
financial data.
All transaction are in US dollars.
All Times Off the Airport are Approximate
This is a registered trademark of Connecticut Limousine, LLC. USA